Solutions
🎧 AI Agents for Customer Service
Voice, WhatsApp and web chat agents that answer 24/7, book appointments and take orders, and hand off to your team when a person is needed.
The problem
Customers calling after hours, unanswered WhatsApp messages and lost bookings.
- Calls go to voicemail at peak hours or after closing.
- WhatsApp and web messages wait hours for a reply, and the customer moves on.
- Staff spend the day answering the same questions instead of serving customers.
Included
What's included
Voice agent
Answers calls in natural English or Spanish, any hour.
WhatsApp & web chat
Same agent, same answers, on every channel.
Bookings & orders
Checks availability, books, confirms and sends reminders.
Trained on your business
Hours, menu or catalog, policies and FAQs, all in your tone.
Human hand-off
Escalates to your team with the full conversation attached.
Unified inbox
Every conversation and contact lands in the RegalBiz.Net APP.
Method
How it works
01
Diagnosis
We map your most frequent calls and messages.
02
Setup & training
We build the agent with your information and rules.
03
Test & approve
You test it and approve answers before go-live.
04
Launch & supervise
We monitor conversations and keep improving the agent.
Use cases
Use cases by industry
Example · demo
What it looks like in practice
Customer (example): "Do you have a table for 4 on Saturday?" → The agent checks the calendar, confirms and sends a WhatsApp reminder.
Restaurants
Reservations, takeout orders, hours and menu questions.
Hardware stores
Product availability, store hours, quotes requests routed to sales.
Dealerships
Test-drive and service appointments, lead capture after hours.
Municipalities
Answers about procedures, requirements and office hours.
SMBs
Appointment booking and first-line support without adding headcount.
Corporate areas
Internal help desk for HR or IT questions.
Outcomes
What you can expect
No more missed calls or unanswered messages, even after hours.
Faster, consistent answers on every channel.
Your team freed to focus on the conversations that need a person.
Full visibility of every conversation in one place.
Integration
Works with your systems
Unified conversations, AI agents and calendars in the RegalBiz.Net APP.
FAQ
Frequently asked questions
Will it replace my staff?+
No. It handles repetitive questions and after-hours contact, and hands off to your team whenever a person is needed.
Does it speak Spanish?+
Yes. Agents work in English and Spanish and can switch based on the customer.
Can I control what it says?+
Yes. You approve its knowledge and rules before launch, and we adjust them over time.
See what an AI agent would handle in your business.
Book a free 30-minute diagnosis.